GLOBAL

ADVANCE.AI is a leading AI and big data company in Asia
ADVANCE.AI is a leading AI and big data company in Asia
FQA-page_013.png
faqicon1-100.png

click the button in the corner to start the chats

faqicon2-120.png

7*24 FAQ Self-service below

faqtu1_03-893.jpg

Frequently Asked Questions

Find answers and general information quickly about the ADVANCE.AI's products and solutions.

ADVANCE ID Document Recognition
Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

How can I secure my ID card image?

On a private bucket.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

What kind of images should I be uploading?

Image format should be one of jpeg/jpg/png.

Max image size should be less than 2M, and image dimension should be between 256 * 256 pixels and 4096 * 4096 pixels.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Does the comma of an Indian name be recognised by ADVANCE OCR technology?

Yes, it can be recognised as long as the quality of the image/KTP is acceptable. Otherwise, recognition might be affected.

The comma (,) and the full stop(.) may not be distinguished

Due to the bad printing quality of KTP, if the client wants to compare the OCR result with the actual name of a customer, it is recommended for the client to remove spaces and special characters before doing so.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

What kind of documents can be scanned by ADVANCE OCR in the Philippines?

UMID

SSS

TIN

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

What kind of documents can be scanned by ADVANCE OCR in India?

Aadhaar

Pan

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

What kind of documents can be scanned by ADVANCE OCR in Vietnam?

CMND

CCCD

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

What kind of documents can be scanned by ADVANCE OCR in Singapore?

Receipt

ADVANCE Face Comparison
Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Can we only deploy ADVANCE Face Comparison instead of the full-featured solution?

Yes, you can. However, Face Comparison is to determine whether the two faces are from the same person, so you cannot prevent fraud cases with only ADVANCE Face Comparison. One typical example is that a fraudster uses two photos of another person.We advise using the Face Comparison service after Liveness Detection to prevent fraud cases better.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Does the service need to compare the image from ADVANCE Liveness Detection with the selfie photo and ID card image?

Yes.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Why ADVANCE Face Comparison API returns a list?

The API supports comparing multiple faces against one face; that is why a list is returned.

ADVANCE Liveness Detection
Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Are the SDKs of ADVANCE Liveness Detection and ADVANCE Face Comparison provided?

Liveness is using SDK. Face comparison happens on the server-side in the form of an API query.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Does the SDK for iOS support Objective-C?

Yes, our iOS SDK is written in Objective-C.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Does the SDK support React Native?

Yes, we have React Native SDK.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Does the SDK support Flutter?

Yes, we support Flutter.

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

After SDK process, what size of the image will be sent to anti-spoofing API?

The image size is 300 * 300 pixels, and usually, the file size is around 100k.

contact us, message
contact us, email
Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ

Digital,Anti-fraud,Automated with AI丨ADVANCE.AI-FAQ